Q1: What are Medi Beads and how do they work?

A1: Medi Beads are specialized moisture-absorbing beads. When heated (typically in a microwave), they release clean, moist heat that helps soothe dry eyes, relieve sinus pressure, and improve circulation around the eye area.

Q2: Can I customize the fabric material and the logo?

A2: Yes, we support complete customization. While our standard eco-friendly fabric is RPET (recycled PET), you can request customized fabrics and have your own branding/logo printed on the eye mask.

Q3: What is the Minimum Order Quantity (MOQ) for custom orders?

A3: The standard Minimum Order Quantity (MOQ) for customized specifications or branding on our Medi Beads Eye Mask is 500 pieces.

Q4: How long does it take to prepare sample units?

A4: Sample processing typically takes 3 to 5 days, depending on the complexity of your custom requirements and material availability.

Q5: What is the estimated lead time for bulk delivery?

A5: For bulk mass production, the standard delivery timeframe ranges between 35 and 45 days after the sample has been approved and the order is confirmed.

Q6: What packaging is used for the eye masks?

A6: Each Medi Beads Eye Mask is individually packaged in a standard protective PP bag. Custom retail packaging options can also be provided upon request.